All families have different needs. Our team works alongside young people and their families in a way that is most helpful to them. Many people experiencing grief contact us for support at an early stage, others choose to wait until much later.
Our support will depend on individual circumstances. Some people feel initially more at ease meeting in their own home. Others may prefer to come to one of our rooms situated in London and the Home Counties.
When possible we support families living outside this area. At the initial contact Jenni will look at what is appropriate and best for the family. We provide telephone and email support for those living further afield.